Privacy Policy

Effective Date: February 27, 2026

www.neputewellness.com (the “Website”) is operated by Nepute Wellness (“we,” “us,” or “our”)—a clinical practice and wellness services business. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Website, book services, make purchases, or communicate with us. By using the Website, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect information you give us directly, including:

• Name, email address, and phone number
• Mailing or billing address when you book a service or make a purchase
• Payment information (processed by our payment providers; we do not store full card numbers)
• Health-related or scheduling information you choose to share in forms, messages, or when booking
• Communications you send us (contact forms, chat, or support)
• Account credentials if you create an account on the Website

1.2 Information Collected Automatically

When you visit the Website, we or our service providers may collect:

• Device and browser type, operating system
• IP address and general location
• Pages visited, referring URL, and usage data
• Cookies and similar technologies (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Website and our services
• Process bookings, orders, and payments
• Respond to inquiries and provide customer support
• Send service-related messages (confirmations, reminders, and similar)
• Send marketing or educational communications if you have opted in
• Manage your account and preferences
• Analyze usage and improve our Website and user experience
• Comply with legal obligations, protect our rights, and prevent fraud or abuse

3. How We Share Your Information

3.1 Service Providers. We share information with third parties that help us run the Website and our business (e.g., hosting, payment processing, email delivery, analytics). They are contractually required to use your information only for the purposes we specify and to protect it appropriately.

3.2 Legal and Safety. We may disclose information if required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to detect or prevent fraud.

3.3 Business Transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

We do not sell your personal information.

4. Cookies and Tracking

We use cookies and similar technologies to remember preferences, understand how the Website is used, and improve performance. You can control cookies through your browser settings; disabling them may affect some Website features. We may use analytics services that collect usage data; those providers have their own privacy policies.

5. Data Security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. No method of transmission or storage over the internet is completely secure; we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate information
• Request deletion of your information, subject to legal or contractual limits
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Opt out of marketing emails at any time via the unsubscribe link in our emails or by contacting us

To exercise these rights, contact us at [email protected].

7. Third-Party Links

The Website may link to third-party sites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

The Website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date at the top will change when we do. We encourage you to review this page periodically. Continued use of the Website after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions or concerns about this Privacy Policy or our privacy practices:

Email: [email protected]

Nepute Wellness — www.neputewellness.com

By using the Website, you acknowledge that you have read and agree to this Privacy Policy.